Course Introduction

This 5-day certified course equips participants with the knowledge and skills to conduct and lead first, second, and third-party audits of Quality Management Systems in line with ISO 9001:2015, ISO 19011, and ISO 17021.

Training is delivered through interactive lectures, workshops, role plays, and a mock audit, guided by highly experienced tutors.

Objectives

  • Understand ISO 9001 requirements & quality principles
  • Plan, conduct, and report audits effectively
  • Write valid, factual audit findings & nonconformity reports
  • Perform audit follow-up and corrective action evaluation
  • Qualify as a CQI/IRCA Certified Lead Auditor

Who Should Attend

  • Quality Managers, Engineers & Internal Auditors
  • QA/QC Professionals & Consultants
  • Document Controllers & Coordinators
  • ISO / QMS / TQM Consultants
  • Career seekers in Quality & Auditing

Lesson Module

Day 1 – Fundamentals of QMS & ISO

  1. Introduction to Quality & Auditing
  2. Accreditation, Certification & Assessment
  3. ISO 9000 Family & PDCA Cycle
  4. QMS Clauses: Context, Leadership, Planning, Support

 

Day 2 – Implementation & Improvement

  1. QMS Operations (Clause 8)
  2. Performance Evaluation & Improvement (Clauses 9 & 10)
  3. Quality Policy, Risk & Documentation

 

Day 3 – Audit Process & Competence

  1. Audit Principles & Stages (Plan–Do–Check–Act)
  2. Interview & Evidence-Gathering Techniques
  3. Audit Findings & Nonconformities
  4. Auditor Competence & Responsibilities

 

Day 4 – Practical Application (Mock Audit)

  1. Team-based Mock Audit Simulation
  2. Conducting Interviews & Evidence Review
  3. Reporting & Audit Case Study
  4. Exam Preparation

 

Day 5 – Examination & Closing

  1. Mock Closing Meeting & Nonconformity Reporting
  2. IAF MD5 Overview (Audit Time Determination)
  3. Course Revision & Final CQI/IRCA Lead Auditor Exam
  • 5 Days Programme
  • 9:00am to 5:00pm

Benefits

  • Earn an internationally recognized CQI/IRCA certification
  • Gain confidence to lead first, second, and third-party audits
  • Strengthen professional credibility & career advancement
  • Acquire practical audit skills through real simulations
  • Enhance organizational QMS effectiveness & compliance

Training & Workshop Methodologies

  • Expert-led presentations
  • Practical workshops & case studies
  • Role play & real-world audit simulations
  • Group discussions & interactive activities
  • Mock audit & exam preparation sessions

ERC Certification is a professional certification and training provider offering ISO Management Systems Certification and integrated audit services.

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